Agentforce-titled postings doubled in three months, with almost all of the increase in sales and delivery. Among the eight cities with the most open roles, R&D hiring concentrates in San Francisco and Seattle; the other six cities are under 4% R&D.
Data as of 2026-09-04 PT
Report as of 2026-09-04 PT · Source: Metix AI
Among the three named categories, R&D is the only one whose share did not rise: it stayed at 10%–14% across all seven counts, while Agentforce-titled postings doubled and the customer-delivery share climbed 17.5% → 32.0%.
Of the 1,713 open roles on August 30 (8/30): R&D 10.4%, sales 34.7%, customer delivery 32.0%; R&D was the smallest of the three named categories in all seven counts.
Agentforce-titled postings rose 101 → 213: sales 15→92, delivery 38→99, R&D 32→10; on August 30 (8/30), 89.7% were in selling and deploying.
The two cities hold 49% of US R&D postings with 20% of all roles; the other six cities have just 29 R&D roles out of 746.
17.5% on June 1 (6/1) → 32.0% on August 30 (8/30) (+14.6 points), rising in five of six intervals; sales +6.2 and R&D −3.2 points.
On August 30 (8/30), of Salesforce's 1,713 open US roles, 179 were product R&D (10.4%), 595 sales (34.7%), 549 customer delivery and technical services (32.0%), and 390 other (22.8%). Product R&D was the smallest of the three named categories in all seven counts, and sales plus delivery totaled 3.4–6.4 times R&D. Sales covers account executives, pre-sales solution engineers, and sales management; customer delivery and technical services covers the implementation architects, forward-deployed teams, customer success, and technical support that put the product into customer environments; other covers corporate functions such as finance, legal, HR, marketing, and internal IT.
Sales and customer-delivery roles total 1,144, 6.4 times the number of product R&D roles.
| Printed |
|---|
| Sales + customer delivery 66.8%, or 6.4× R&D |
| 10.4% |
| 34.7% |
| 32.0% |
| 22.8% |
| 179 jobs |
| 595 jobs |
| 549 jobs |
| 390 jobs |
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R&D stayed at 10%–14% throughout; customer delivery rose 17.5% → 32.0%, up in five of six intervals — the largest gain of the four.
| Printed |
|---|
| 47% |
| 35% |
| 24% |
| 12% |
| 0% |
| 06-01 |
| 06-15 |
| 07-01 |
| 07-15 |
| 08-01 |
| 08-15 |
| 08-30 |
Sales plus delivery was at least 3.4× R&D in every count, reaching 6.4× on August 30 (8/30).
| Printed |
|---|
| 1× parity line |
| 06-01 |
| 3.4× |
| 06-15 |
| 3.4× |
| 07-01 |
| 5.1× |
| 07-15 |
| 5.6× |
| 08-01 |
| 4.2× |
| 08-15 |
| 5.5× |
| 08-30 |
| 6.4× |
| 0× |
| 1× |
| 2× |
| 3× |
| 4× |
| 5× |
| 6× |
| 7× |
Open roles whose titles contain "Agentforce" or "Agentic" rose 101 (June 1 (6/1)) → 213 (August 30 (8/30)), i.e. 6.1% → 12.4% of all open roles. Of the 213 on August 30 (8/30), 92 were sales, 99 customer delivery and technical services, 10 product R&D, and 12 other; sales plus delivery made up 89.7%. On June 1 (6/1), R&D was still 31.7% (32 roles); on August 30 (8/30) it was 4.7%.
Of the 213 Agentforce-titled roles, nearly nine in ten are sales or customer delivery; product R&D is under 5%.
| Name | Value |
|---|---|
| Customer Delivery & Technical Services | 99 46.5% |
| Sales | 92 43.2% |
| Other | 12 5.6% |
| Product R&D | 10 4.7% |
The total rose 101 → 213: sales 15 → 92, customer delivery 38 → 99, product R&D down 32 → 10; the remainder is other, 12 on August 30 (8/30).
| Printed |
|---|
| 239 |
| 179 |
| 119 |
| 60 |
| 0 |
| 06-01 |
| 06-15 |
| 07-01 |
| 07-15 |
| 08-01 |
| 08-15 |
| 08-30 |
Core cities are the eight with the most open roles on August 30 (8/30). Among them, San Francisco (31.3%) and Seattle (15.4%) have the highest R&D shares: 87 R&D roles out of 347 (25.1%). The other six — Chicago, Atlanta, New York, Indianapolis, Austin, and Washington DC — have only 29 R&D roles out of 746 (3.9%). The two cities hold 20.3% of US roles but 48.6% of R&D; the six hold 43.6% of roles, 46.6% of sales, and 45.2% of delivery, but only 16.2% of R&D.
San Francisco is 31% R&D and Seattle 15%; the other six cities are all under 8%, and their roles are mostly sales and customer delivery.
| Printed |
|---|
| 0% |
| 10% |
| 20% |
| 30% |
| 40% |
| 50% |
| 31.3% |
| 15.4% |
San Francisco + Seattle are 25.1% R&D, the other six cities 3.9%, the US 10.4%; 70.4% of the six cities' roles are sales and customer delivery.
On August 30 (8/30), the most-posted titles were Agentic Operations Consultant (54, customer delivery) and Strategic Sales Director, Agentforce Operations (51, sales), together 6.1% of all open roles. Of the ten most-posted titles, 8 are customer delivery and 2 are sales; none is R&D.
The top ten titles total 293 roles, 17.1% of all open roles; of ranks 3–10, 7 are customer delivery (architecture, deployment, forward-deployed, delivery management) and 1 is pre-sales.
For each core finding: the judgment it supports and what it implies for where to put resources.
Judgment: Public hiring centers on sales and customer delivery; R&D is the smallest of the three named categories.
Implication: In the same period that Agentforce passed $1B in annualized revenue and a third layoff round skewed toward engineering, Salesforce's public hiring focused on selling the product and installing it in customer environments; engineering roles were one-tenth.
Judgment: All of the growth in Agentforce-related roles landed in sales and delivery, while the R&D component shrank.
Implication: The market sees Agentforce's revenue; public hiring shows its distribution and landing teams. Agentforce-titled R&D roles did not grow with it.
Judgment: R&D hiring concentrates in two cities; the other large cities hire almost only for sales and delivery.
Implication: San Francisco and Seattle, where the August (8) state-filed layoffs fell, are also where Salesforce is still hiring R&D; hiring in the other large cities is almost entirely customer-facing. Competition for R&D talent is concentrated in two cities, while competition for sales and delivery talent spans the country.
Functional mix, city footprint, product-line roles, and hiring cadence can all be broken down by target company, role, or region.
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