How large is this peer pack?
Data & notes
| Name | Value | Share |
|---|---|---|
| Twilio | 252 | 44.7% |
| Datadog | 176 | 31.2% |
| Cloudflare | 96 | 17.0% |
| MongoDB | 25 | 4.4% |
| Stripe | 15 | 2.7% |
Compare the five benches
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Get the named list behind these 564 Support Engineers
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Key takeaway · How to cite
Seniority split
Datadog has the highest senior share at 0.6% (1 of 176). Cloudflare, MongoDB and Stripe are tied at the lowest senior share at 0.0% (Cloudflare 0 of 96; MongoDB 0 of 25; Stripe 0 of 15).
Senior = current profiles on the same company record whose title adds a Senior / Staff / Principal prefix to Support Engineer (for example Senior Support Engineer), as of 2026-10-16 PT. Denominator = that company's current Support Engineer profiles.
Data & notes
| Company | Senior share | Senior-titled | Current |
|---|---|---|---|
| Datadog | 0.6% | 1 | 176 |
| Twilio | 0.4% | 1 | 252 |
| Cloudflare | 0.0% | 0 | 96 |
| MongoDB | 0.0% | 0 | 25 |
| Stripe | 0.0% | 0 | 15 |
Which benches rank where?
The benches run from Twilio at 252 down to Stripe at 15.
Data & notes
| Name | Value |
|---|---|
| Twilio | 252 |
| Datadog | 176 |
| Cloudflare | 96 |
| MongoDB | 25 |
| Stripe | 15 |
Absolute headcount vs share — who leads? Anchor Twilio
Absolute headcount and share % can diverge: who is largest versus who holds the pack.
Data & notes
| Category | Headcount | Pack share % |
|---|---|---|
| Twilio | 252 | 44.7 |
| Datadog | 176 | 31.2 |
| Cloudflare | 96 | 17 |
| MongoDB | 25 | 4.4 |
| Stripe | 15 | 2.7 |
How concentrated: top two / mid / tail?
Top two hold 428/564 (75.9%); mid 121; tail 15.
Data & notes
| Name | Value | Share |
|---|---|---|
| Twilio+Datadog | 428 | 75.9% |
| Cloudflare+MongoDB | 121 | 21.5% |
| Stripe | 15 | 2.7% |
What it means for Support Engineer (564) / how to use it
This week open the named-list ask on Twilio: 252/564 (44.7%) — the largest bench first.
- Use Datadog at 176/564 (31.2%) as the contrast narrow list; 1.43× behind Twilio.
- Tail Stripe is only 15/564 (2.7%) — thin beside the anchor; do not expand past measured hosts at the same pace.
- Keep the ask inside this page's five measured Support Engineer benches totaling 564 (252 + 176 + 96 + 25 + 15).
What is in-scope for this seat?
As of 2026-09-28 PT · Source: Metix AI
Notes & method
Methodology
Benches are current Support Engineer headcount on each company's own record, dated 2026-09-28 PT. Records are exclusive, and the pack total adds them. Source: Metix AI.
FAQ
- Why these five companies for the Twilio-led Support Engineer pack (564)?
- The five companies each have an exclusive homepage record, so Support Engineer can be counted. Together they are 564 current Support Engineer profiles as of 2026-09-28 PT.
- Are the other titles in the Support Engineer total of 564?
- Customer Success Manager and Solutions Engineer are not part of the 564. The 564 is current Support Engineer only, as of 2026-09-28 PT.
- Why do the two ends of the Support Engineer pack (564) differ?
- Twilio at 252 and Stripe at 15 use the same Support Engineer rule. The date is 2026-09-28 PT, so the gap is bench depth.
- Can this Support Engineer seat (564) be reused?
- 564 on 2026-09-28 PT is the published pack. Another company can be counted on the same Support Engineer wording.
Request the support engineering peer pack (five names · 564 current people)
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