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support engineering peer pack · five company records · 2026

Five Support Engineer (fintech) benches on one date: inside the 196-profile peer pack

PayPal leads at 58 (29.6% of the 196-person pack in the fintech cut) against Capital One at 46. As of 2026-11-09 PT.

As-of 2026-11-09 PT Published by Metix AI Collection series
How large is this peer pack?

How large is this peer pack?

196
pack total
five records added
58
PayPal
pack anchor
19
Stripe
tail
0% 20% 40% 60% 80% 100% 29.5% 23.5% 19.4% 17.9% PayPal 58 (29.5%) Capital One 46 (23.5%) Plaid 38 (19.4%) Visa 35 (17.9%) Stripe 19 (9.7%) Support Engineer pack share profiles · As of 2026-11-09 PT 0% 30% 60% 90% 29.5% 23.5% 19.4% 17.9% PayPal 58 (29.5%) Capital One 46 (23.5%) Plaid 38 (19.4%) Visa 35 (17.9%) Stripe 19 (9.7%) Support Engineer pack share profiles · As of 2026-11-09 PT Support Engineer pack share of 196: PayPal 58 (29.6%), Capital One 46 (23.5%), Plaid 38 (19.4%), Visa 35 (17.9%), Stripe 19 (9.7%). As of 2026-11-09 PT. Source: Metix AI.
Support Engineer pack share of 196. As of 2026-11-09 PT. Source: Metix AI.
Data & notes
PayPal 58 (29.6%), Capital One 46 (23.5%), Plaid 38 (19.4%), Visa 35 (17.9%), Stripe 19 (9.7%).
NameValueShare
PayPal5829.6%
Capital One4623.5%
Plaid3819.4%
Visa3517.9%
Stripe199.7%
Named list

Compare the five benches

The named list covers the companies and titles on this page. Leave the companies and the spelled-out titles as they are.

Named list

Get the named list behind these 196 Support Engineers

Ask for people on the measured wires, not a broader uncut list. The scope line is the whole request.

Key takeaway · How to cite
Which benches rank where?

Which benches rank where?

The benches run from PayPal at 58 down to Stripe at 19.

PayPal Capital One Plaid Visa Stripe 0 10 20 30 40 50 60 58 46 38 35 19 Support Engineer peer pack profiles · As of 2026-11-09 PT PayPal Capital One Plaid Visa Stripe 0 20 40 60 58 46 38 35 19 Support Engineer peer pack profiles · As of 2026-11-09 PT Support Engineer bench contrast, highest to lowest: PayPal 58, Capital One 46, Plaid 38, Visa 35, Stripe 19. As of 2026-11-09 PT. Source: Metix AI.
Support Engineer bench contrast, highest to lowest. As of 2026-11-09 PT. Source: Metix AI.
Data & notes
PayPal 58, Capital One 46, Plaid 38, Visa 35, Stripe 19.
NameValue
PayPal58
Capital One46
Plaid38
Visa35
Stripe19
Headcount vs share: who leads?

Absolute headcount vs share — who leads? Anchor PayPal

Absolute headcount and share % can diverge: who is largest versus who holds the pack.

0 10 20 30 40 50 60 PayPal Capital One Plaid Visa Stripe 58 46 38 35 19 29.6 23.5 19.4 17.9 9.7 Headcount Pack share % Support Engineer: headcount vs pack share % As of 2026-11-09 PT 0 20 40 60 PayPal Capital One Plaid Visa Stripe 58 46 38 35 19 29.6 23.5 19.4 17.9 9.7 Headcount Pack share % Support Engineer: headcount vs pack share % As of 2026-11-09 PT Absolute headcount beside pack share % for Support Engineer. Anchor PayPal 58 (29.6%); tail Stripe 19 (9.7%). As of 2026-11-09 PT. Source: Metix AI.
Absolute headcount beside pack share % for Support Engineer. As of 2026-11-09 PT. Source: Metix AI.
Data & notes
Anchor PayPal 58 (29.6%); tail Stripe 19 (9.7%).
CategoryHeadcountPack share %
PayPal5829.6
Capital One4623.5
Plaid3819.4
Visa3517.9
Stripe199.7
How concentrated is the pack?

How concentrated: top two / mid / tail?

Top two hold 104/196 (53.1%); mid 73; tail 19.

0% 20% 40% 60% 80% 100% 53.1% 37.2% PayPal+Capital One 104 (53.1%) Plaid+Visa 73 (37.2%) Stripe 19 (9.7%) Support Engineer concentration (top2 / mid / tail) profiles · As of 2026-11-09 PT 0% 30% 60% 90% 53.1% 37.2% PayPal+Capital One 104 (53.1%) Plaid+Visa 73 (37.2%) Stripe 19 (9.7%) Support Engineer concentration (top2 / mid / tail) profiles · As of 2026-11-09 PT Concentration of the 196-person Support Engineer pack: top two PayPal+Capital One = 104 (53.1%); mid Plaid+Visa = 73 (37.2%); tail Stripe = 19 (9.7%). As of 2026-11-09 PT. Source: Metix AI.
Concentration of the 196-person Support Engineer pack. As of 2026-11-09 PT. Source: Metix AI.
Data & notes
top two PayPal+Capital One = 104 (53.1%); mid Plaid+Visa = 73 (37.2%); tail Stripe = 19 (9.7%).
NameValueShare
PayPal+Capital One10453.1%
Plaid+Visa7337.2%
Stripe199.7%
How to use it

What it means for Support Engineer (196) / how to use it

This week open the named-list ask on PayPal: 58/196 (29.6%) — the largest bench first.

What is in-scope for this seat?

What is in-scope for this seat?

As of 2026-11-09 PT · Source: Metix AI

Notes & method

Methodology

Figures are Support Engineer profiles current on the named company record as of 2026-11-09 PT. Because each record is one company's, the total does not double-count. The source line is Metix AI.

Aggregate report · no personal information shown · provided by Metix AI
FAQ

FAQ

Why these five companies for the PayPal-led Support Engineer pack (196)?
The five companies each have an exclusive homepage record, so Support Engineer can be counted. Together they are 196 current Support Engineer profiles as of 2026-11-09 PT.
Are the other titles in the Support Engineer total of 196?
This seat does not count Customer Support or Solutions Engineer. The 196 is current Support Engineer only, as of 2026-11-09 PT.
Why do the two ends of the Support Engineer pack (196) differ?
58 at PayPal and 19 at Stripe are the same seat. As of 2026-11-09 PT, the difference is depth, not a second definition.
Can this Support Engineer seat (196) be reused?
This page remains 196 on 2026-11-09 PT. The same spelled-out Support Engineer seat can be applied to another company on request.

Request the support engineering peer pack (five names · 196 current people)

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