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customer success manager peer pack · five company records · 2026

Five Customer Success Manager (fintech) benches on one date: inside the 467-profile peer pack

PayPal leads at 148 (31.7% of the 467-person pack in the fintech cut) against Visa at 116. As of 2026-11-08 PT.

As-of 2026-11-08 PT Published by Metix AI Collection series
How large is this peer pack?

How large is this peer pack?

467
pack total
five records added
148
PayPal
pack anchor
51
Brex
tail
0% 20% 40% 60% 80% 100% 31.7% 24.8% 17.8% 14.8% 10.9% PayPal 148 (31.7%) Visa 116 (24.8%) Stripe 83 (17.8%) Ramp 69 (14.8%) Brex 51 (10.9%) Customer Success Manager pack share profiles · As of 2026-11-08 PT 0% 30% 60% 90% 31.7% 24.8% 17.8% 14.8% PayPal 148 (31.7%) Visa 116 (24.8%) Stripe 83 (17.8%) Ramp 69 (14.8%) Brex 51 (10.9%) Customer Success Manager pack share profiles · As of 2026-11-08 PT Customer Success Manager pack share of 467: PayPal 148 (31.7%), Visa 116 (24.8%), Stripe 83 (17.8%), Ramp 69 (14.8%), Brex 51 (10.9%). As of 2026-11-08 PT. Source: Metix AI.
Customer Success Manager pack share of 467. As of 2026-11-08 PT. Source: Metix AI.
Data & notes
PayPal 148 (31.7%), Visa 116 (24.8%), Stripe 83 (17.8%), Ramp 69 (14.8%), Brex 51 (10.9%).
NameValueShare
PayPal14831.7%
Visa11624.8%
Stripe8317.8%
Ramp6914.8%
Brex5110.9%
Named list

Compare the five benches

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Named list

Get the named list behind these 467 Customer Success Managers

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Key takeaway · How to cite
Which benches rank where?

Which benches rank where?

The benches run from PayPal at 148 down to Brex at 51.

PayPal Visa Stripe Ramp Brex 0 30 60 90 120 150 148 116 83 69 51 Customer Success Manager peer pack profiles · As of 2026-11-08 PT PayPal Visa Stripe Ramp Brex 0 50 100 150 148 116 83 69 51 Customer Success Manager peer pack profiles · As of 2026-11-08 PT Customer Success Manager bench contrast, highest to lowest: PayPal 148, Visa 116, Stripe 83, Ramp 69, Brex 51. As of 2026-11-08 PT. Source: Metix AI.
Customer Success Manager bench contrast, highest to lowest. As of 2026-11-08 PT. Source: Metix AI.
Data & notes
PayPal 148, Visa 116, Stripe 83, Ramp 69, Brex 51.
NameValue
PayPal148
Visa116
Stripe83
Ramp69
Brex51
Headcount vs share: who leads?

Absolute headcount vs share — who leads? Anchor PayPal

Absolute headcount and share % can diverge: who is largest versus who holds the pack.

0 30 60 90 120 150 PayPal Visa Stripe Ramp Brex 148 116 83 69 51 31.7 24.8 17.8 14.8 10.9 Headcount Pack share % Customer Success Manager: headcount vs pack share % As of 2026-11-08 PT 0 50 100 150 PayPal Visa Stripe Ramp Brex 148 116 83 69 51 31.7 24.8 17.8 14.8 10.9 Headcount Pack share % Customer Success Manager: headcount vs pack share % As of 2026-11-08 PT Absolute headcount beside pack share % for Customer Success Manager. Anchor PayPal 148 (31.7%); tail Brex 51 (10.9%). As of 2026-11-08 PT. Source: Metix AI.
Absolute headcount beside pack share % for Customer Success Manager. As of 2026-11-08 PT. Source: Metix AI.
Data & notes
Anchor PayPal 148 (31.7%); tail Brex 51 (10.9%).
CategoryHeadcountPack share %
PayPal14831.7
Visa11624.8
Stripe8317.8
Ramp6914.8
Brex5110.9
How concentrated is the pack?

How concentrated: top two / mid / tail?

Top two hold 264/467 (56.5%); mid 152; tail 51.

0% 20% 40% 60% 80% 100% 56.6% 32.5% 10.9% PayPal+Visa 264 (56.6%) Stripe+Ramp 152 (32.5%) Brex 51 (10.9%) Customer Success Manager concentration (top2 / mid / tail) profiles · As of 2026-11-08 PT 0% 30% 60% 90% 56.6% 32.5% PayPal+Visa 264 (56.6%) Stripe+Ramp 152 (32.5%) Brex 51 (10.9%) Customer Success Manager concentration (top2 / mid / tail) profiles · As of 2026-11-08 PT Concentration of the 467-person Customer Success Manager pack: top two PayPal+Visa = 264 (56.5%); mid Stripe+Ramp = 152 (32.5%); tail Brex = 51 (10.9%). As of 2026-11-08 PT. Source: Metix AI.
Concentration of the 467-person Customer Success Manager pack. As of 2026-11-08 PT. Source: Metix AI.
Data & notes
top two PayPal+Visa = 264 (56.5%); mid Stripe+Ramp = 152 (32.5%); tail Brex = 51 (10.9%).
NameValueShare
PayPal+Visa26456.5%
Stripe+Ramp15232.5%
Brex5110.9%
How to use it

What it means for Customer Success Manager (467) / how to use it

This week open the named-list ask on PayPal: 148/467 (31.7%) — the largest bench first.

What is in-scope for this seat?

What is in-scope for this seat?

As of 2026-11-08 PT · Source: Metix AI

Notes & method

Methodology

Figures are Customer Success Manager profiles current on the named company record as of 2026-11-08 PT. The five records do not overlap, so the total is a sum of separate records. The source line is Metix AI.

Aggregate report · no personal information shown · provided by Metix AI
FAQ

FAQ

Why these five companies for the PayPal-led Customer Success Manager pack (467)?
Customer Success Manager is counted on five separate company records. As of 2026-11-08 PT the five records sum to 467.
Are the other titles in the Customer Success Manager total of 467?
The total excludes Account Manager and Technical Account Manager. As of 2026-11-08 PT, 467 is the Customer Success Manager sum.
Why do the two ends of the Customer Success Manager pack (467) differ?
148 at PayPal and 51 at Brex are the same seat. Dated 2026-11-08 PT, the gap is not a scope change.
Can this Customer Success Manager seat (467) be reused?
The published pack stays 467 across the five records, as of 2026-11-08 PT. The Customer Success Manager wording is reusable beyond these five.

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